Storage maintenance for arrays still in production.
Dell EMC, NetApp, HPE 3PAR and Nimble, Hitachi VSP, IBM FlashSystem, Pure Storage, Nexsan, Spectra Logic, Seagate, StorageTek, and tape libraries still in production.
Storage is where OEM renewals hurt the most and where EOSL happens the fastest. We support dual-controller heads, JBODs, tape robotics, and the optics the SAN still needs — with defective media retention when the compliance team requires it.
Mix 24×7×2 on the production VSP with next-business-day on the lab Unity, then change it when a workload moves — all on one invoice.
- Onsite Spare Parts
- Remote Monitoring
- Remote Troubleshooting
- Asset Tracking
- Defective Media Retention (DMR)
- Phone Support
- Onsite Support
- Parts Replacement
Mix 2-hour onsite with parts-only across the contract. See all service levels.
Supported OEMs
Current generation, post-warranty, and end-of-service hardware.
Questions about storage maintenance
Which storage systems do you maintain?
NetApp, Dell EMC, HPE 3PAR, Nimble, Hitachi VSP, IBM FlashSystem, Pure Storage, and tape libraries. Current arrays and end-of-service systems are both in scope.
Can the SAN sit on the same contract as the servers?
Yes. Mixed brands and mixed service levels go on one contract. You can change a service level when a workload moves.
Do you quote storage the manufacturer has dropped?
Yes. End-of-life and end-of-service-life arrays are still quoted. Include the serial if the model is not listed.
Customer satisfaction
What customers say.
NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service. A+.
NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them.
NETRAID maintains our server room which has helped streamline our business. They also provided excellent support for our staff, minimizing our time and saving our company money. We highly recommend NETRAID.
Request a same-day quote.
Tell us the service you need. Hardware quotes typically land 70% below the manufacturer.