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Storage maintenance for arrays still in production.
Storage maintenance

Storage maintenance for arrays still in production.

Dell EMC, NetApp, HPE 3PAR and Nimble, Hitachi VSP, IBM FlashSystem, Everpure, Nexsan, Spectra Logic, Seagate, StorageTek, and tape libraries still in production.

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Storage is where OEM renewals hurt the most and where EOSL happens the fastest. We support dual-controller heads, JBODs, tape robotics, and the optics the SAN still needs — with defective media retention when the compliance team requires it.

Mix 24×7×2 on the production VSP with next-business-day on the lab Unity, then change it when a workload moves — all on one invoice.

  • Onsite Spare Parts
  • Remote Monitoring
  • Remote Troubleshooting
  • Asset Tracking
  • Defective Media Retention (DMR)
  • Phone Support
  • Onsite Support
  • Parts Replacement

Mix 2-hour onsite with parts-only across the contract. See all service levels.

Supported OEMs

Current generation, post-warranty, and end-of-service hardware.

ServersStorageNetworkTape & backup

488 models

Dell EMC

Full-line third-party maintenance for Dell PowerEdge (9th–17th gen), PowerStore, PowerMax, Unity, Isilon/PowerScale, Data Domain, Compellent, EqualLogic, CLARiiON, VNX, VxRail, and Dell Networking — current, post-warranty, EOL, and EOSL.

ServersStorageNetworkTape & backupOS

255 models

Hewlett Packard Enterprise

ProLiant G5 through Gen12, Integrity, SuperDome, HP 9000, Synergy, 3PAR, Nimble, Primera, Alletra, MSA, EVA, XP, StoreOnce, StoreEver, and Aruba/ProCurve — one contract from day one through EOSL.

ServersStorageNetworkTape & backupOS

228 models

IBM

IBM servers, storage, SAN, and tape — System x, BladeCenter, PureFlex, Power Systems, iSeries, FlashSystem, Storwize, DS8000, XIV, N-Series, and b-type — current through EOSL. AIX and IBM i are quoted separately.

Storage

139 models

NetApp

FAS, AFF, ASA, E-Series, V-Series, SolidFire, and IBM N-Series — ONTAP 7-mode through 9.x, including EOSL shelves and heads.

ServersStorage

90 models

Lenovo

ThinkSystem, ThinkServer, Flex System, IBM System x that Lenovo inherited, ThinkAgile, and DE/DM/D/S storage — including EOSL System x M4/M5 still in the rack.

ServersStorageOS

158 models

Oracle / Sun

SPARC T/M/S-series, Sun Fire V/E/X, Netra, Oracle Server X, ZFS Storage Appliance, StorEdge, StorageTek tape, and Solaris 8–11 — including hardware Oracle already EOSL’d.

StorageServers

66 models

Hitachi Vantara

VSP (G/F/N/E/5000), HUS, AMS, SMS, USP, Lightning, Thunder, HNAS, and Compute Blade — enterprise arrays that outlive their Hitachi support matrix.

ServersStorage

66 models

Fujitsu

PRIMERGY RX/TX/BX/CX, PRIMEQUEST, SPARC M10/M12, and ETERNUS DX/AF/LT — including generations Fujitsu field service no longer stocks in North America.

ServersStorage

37 models

Supermicro

SuperServer X8–X13, BigTwin, FatTwin, GPU/AI systems, and SuperStorage — boards, backplanes, and cold-swap nodes, including EOSL X8/X9.

Storage

26 models

Everpure

Formerly Pure Storage. FlashArray and FlashBlade hardware maintenance after the Evergreen contract — FA-400 through //m, //x, //c, //xl, including EOSL arrays the manufacturer will only replace.

Storage

20 models

Nexsan

Beast, SATAbeast, E-Series, Unity, NST, and Assureon — dense SATA arrays that still hold cold data cheaper than the cloud, including EOSL SATAboy/Beast.

Storage

26 models

Nimble Storage

CS-Series, AF Adaptive Flash, HF Hybrid Flash, and SF — still fully supported as HPE Nimble and as standalone heads, including CS2xx/CS3xx HPE already EOSL’d.

StorageTape & backup

27 models

Overland-Tandberg

NEO, NEOs, ARCvault, SnapServer, REO, and RDX — backup hardware after OEM coverage ended, including EOSL NEO 2000/4000/8000 robotics.

ServersStorage

33 models

NEC

Express5800 servers and iStorage M/D/S-Series still deployed in manufacturing and public sector, including EOSL R120 generations NEC NA no longer stocks.

Tape & backupStorage

34 models

Quantum

Scalar tape, SuperLoader, DXi dedupe, and StorNext/QXS — archive hardware after OEM coverage, including EOSL Scalar i40/i80/i500 and DXi 6xxx/8xxx.

Storage

19 models

Western Digital / Tegile / HGST

Ultrastar Data60/102, ActiveScale, Tegile IntelliFlash, and HGST 4U60/102 JBOD — capacity hardware after the WD/Tegile support sunset.

Storage

16 models

Infinidat

InfiniBox F-Series and InfiniGuard hardware maintenance for arrays past the bundled warranty, including earlier F21xx/F40xx generations.

StorageTape & backup

17 models

Veritas

NetBackup, Flex, and Access appliances — hardware break/fix on 52xx/53xx and Flex 5150–5360 after the bundled warranty.

Storage

28 models

Seagate / Dot Hill

AssuredSAN, Exos systems, and Dot Hill 2000/3000/4000 arrays — midrange RAID still holding production data after vendor EOSL.

ServersStorage

25 models

SGI / Rackable

Altix, UV, ICE, and Rackable C-Series — HPC and UNIX servers still in labs after SGI and HPE EOSL’d the line.

Customer satisfaction

What customers say.

NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service. A+.

JBJacob B.Infrastructure lead

NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them.

KWKrista W.IT department

NETRAID maintains our server room which has helped streamline our business. They also provided excellent support for our staff, minimizing our time and saving our company money. We highly recommend NETRAID.

TMTim M.Operations

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Tell us the service you need. Hardware quotes typically land 70% below the manufacturer.

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