Client Portal
Tickets, assets, and contracts in one place — every manufacturer, one team.
Third-party data center maintenance
Third-party maintenance for enterprise data centers.
NETRAID is independent hardware maintenance for enterprise data centers — servers, storage, network, and GPU. Typically 70% below a manufacturer renewal. Local engineers, usually within 20 miles of the site.
22+
Years supporting data centers
100%
Customer retention
70%
Typical savings vs OEM
20 mi
Local engineer coverage
Hardware maintenance
One contract for the servers, storage, and network in the rack.
We cover current, post-warranty, and end-of-service hardware from Dell, HPE, IBM, NetApp, Cisco, and brands that are not on the published list. Local engineers and certified parts — typically 70% below manufacturer renewals.
IT and Security
Managed IT, cybersecurity, and backup.
Managed IT covers the help desk, Microsoft 365, servers, and workstations. Cybersecurity covers servers and managed endpoints. Backup copies servers, workstations, and Microsoft 365 to isolated cloud storage.
How it works
From your asset list to a same-day quote.
01
Send the asset list
Send serials, an export, or a photo of the rack. We map every brand in the list, including EOSL hardware the manufacturer no longer quotes.
02
Same-day multi-vendor quote
One price, mixed service levels, typically 70% below the manufacturer. We follow up the same business day.
03
Coverage starts
One contract and one team. Engineers who already know the room pick up 24×7×365.
Supported hardware
Search 2,730 listed models across 39 manufacturers.
Search a model number to confirm it is in scope. Brands that are not published are still quoted — include the serial with the request.
Why teams leave the manufacturer
What you get instead of an OEM contract.
| Topic | Manufacturer | NETRAID |
|---|---|---|
| Price | Renewals are priced around the next product, not the hardware you already paid for. | Hardware maintenance is typically 70% below a manufacturer renewal. |
| Contract | Each brand is a separate agreement, with its own renewal date. | One contract covers the servers, storage, and network in the rack. |
| After end of service | When they stop selling support, the equipment is often still in production. | We keep covering EOL and EOSL hardware until you choose to refresh. |
| First response | First contact is a ticket. The part often ships from a depot somewhere else. | A person responds in 30 minutes on production systems. |
| Parts and people | The engineer and the spare are rarely already near the site. | Local engineers and parts are typically within 20 miles of the room. |
Agentic
Ask Agentic
Serial numbers, coverage, and ticket status in plain language.
Global support reach
Worldwide coverage with local engineers. New service locations stand up in days.
24×7×365
Coverage around the clock for production systems. An engineer picks up — not a callback queue.
Customer satisfaction
What customers say.
NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service. A+.
NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them.
NETRAID maintains our server room which has helped streamline our business. They also provided excellent support for our staff, minimizing our time and saving our company money. We highly recommend NETRAID.
Request a same-day quote.
Tell us the service you need. Hardware quotes typically land 70% below the manufacturer.