NETRAID is independent hardware maintenance for enterprise servers, storage, and networks — typically 70% below a manufacturer renewal. Local engineers, usually within 20 miles of the site.
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Years supporting data centers
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Customer retention
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Typical savings vs OEM
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Local engineer coverage
Hardware maintenance
We cover current, post-warranty, and end-of-service hardware from Dell, HPE, IBM, NetApp, Cisco, and brands that are not on the published list. Local engineers and certified parts — typically 70% below manufacturer renewals.
IT and Security
Managed IT covers the help desk, Microsoft 365, and the systems people log into. Cybersecurity covers servers and managed endpoints. Backup copies servers, workstations, and Microsoft 365 to isolated cloud storage.
How it works
01
Serials, an export, or a photo of the rack. We map every brand in the list — including EOSL boxes the manufacturer no longer quotes.
02
One price, mixed service levels, typically 70% below the manufacturer. We follow up the same business day.
03
One contract, one team. Engineers who already know the room pick up — 24 × 7 × 365.
Supported hardware
Why teams leave the manufacturer
Manufacturer support
Priced for the next product
Renewals fund the vendor’s cycle, not the hardware you already paid for.
A contract per brand
Servers on one agreement, storage on another, the SAN on a third — each with its own renewal date.
End of service is the end
When they stop selling support, the equipment is often still in production.
A queue, then a depot
First contact is a ticket. The part ships from somewhere else.
With NETRAID
Typically 70% below that number
You pay for local engineers, parts, and the response time you actually use.
Every brand, one team
One contract, mixed service levels, one invoice for the whole rack.
Coverage past end of service
EOL and EOSL stay in scope so you postpone a refresh until the workload needs it.
Local hands, parts nearby
Engineers typically within 20 miles. First human response in 30 minutes on production.
Tickets, assets, and contracts live in the Client Portal — every manufacturer, one team.
United States, Canada, and Germany today — with rapid deployment of new service locations in days.
Coverage around the clock for production systems. An engineer picks up — not a callback queue.
End of service from the vendor is not the end of the box. Coverage past EOL and EOSL lets you postpone a refresh until the workload actually needs it.
Customer satisfaction
NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service. A+.
NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them.
NETRAID maintains our server room which has helped streamline our business. They also provided excellent support for our staff, minimizing our time and saving our company money. We highly recommend NETRAID.
Tell us the service you need. Hardware quotes typically land 70% below the manufacturer.
