Independent Overland support after manufacturer EOSL.
NEO 2000/4000/8000 and SnapServer still hold backups after vendor support ended. We replace robotics, drives, and NAS heads.
Tape libraries fail on robotics and drives. SnapServer fails on disks and boards. Both are quoted from remaining stock.
If the library is actually a StorageTek or Quantum with an Overland door, send a photo. We quote it on one contract.
27 listed models on this page. Current, last-gen, EOL, and EOSL. If a serial is not listed, send it.
NEO / ARCvault / SnapServer / RDX / REO
- NEO 2000
- NEO 4000
- NEO 8000
- NEO 2000e
- NEO 4000e
- NEO 8000e
- NEO 200s
- NEO 400s
- NEOs E-Series
- NEOxl 40
- NEOxl 80
- ARCvault 12
- ARCvault 24
- ARCvault 48
- LibraryXpress
- TapeXpress
- SnapServer 110
- 210
- 410
- 440
- 450
- DX1
- DX2
- XSD 40
- REO 4600
- RDX QuikStation 4
- QuikStation 8
Also see EOSL library · Overland hardware list.
FAQ
Questions about Overland.
Do you cover Overland hardware after the manufacturer ends support?
Yes. Include the serial with the quote request. If we cannot source the part, we will tell you before you sign.
Do you still get NEO robotics?
When stock exists. Lead times go on the quote. We do not accept a library we cannot repair.
Can EOSL hardware share a contract with current equipment?
Yes. You can mix service levels in the same room — 2-hour onsite on production, next-business-day on a lab system — including brands the manufacturer no longer lists.
Same-day quote
Request an Overland quote.
Serials or an asset export. We return a scoped quote the same business day — including generations the manufacturer no longer supports.
Request an Overland EOSL coverage.
Send serials. Models not listed are still in scope.