Unparalleled Third-Party Maintenance Support

The Best OEM Maintenance Alternative


We understand your concerns about transitioning from manufacturer support to third-party maintenance. OEMs have excelled in creating products and services, often fostering a sense of complete dependence. However, their primary focus is profit. Our team is here to help you reduce costs and ease your worries with one simple contract.

NETRAID is an industry-recognized leader, providing comprehensive third-party hardware maintenance and support for servers, storage, and network equipment.

✓  Post-Warranty Support
✓  EOL/EOSL Maintenance
✓  Gap Coverage
✓  Warranty Uplifts

✓  Same-Day Quotes
✓  Best Rate Guaranteed 
✓  Coverage for all OEM’s
✓  SLA’s That Make Sense

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Save up to 70% with Third-Party Maintenance

Server

Server maintenance solutions covering complex and legacy systems from all major manufacturers.

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Storage

Storage maintenance solutions with comprehensive break/fix support from all leading manufactures.

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Network

Network maintenance solutions with flexible coverage specifically customized to your network needs.

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What is Third Party Maintenance?

Third-party maintenance (TPM) supports server, storage, and network equipment. Many businesses, both large and small, are choosing TPM as an alternative to traditional Original Equipment Manufacturer (OEM) warranty and post-warranty options.

✓ Reduced maintenance costs
✓ Extended equipment life-cycle
✓ Flexible coverage and agreements
✓ Improved uptime and responsiveness
✓ Dedicated, user-friendly support
✓ Customizable service plans
✓ Access to specialized expertise
✓ Faster issue resolution times
✓ Enhanced focus on core business activities

Choose NETRAID for third-party support to significantly lower your maintenance costs and extend the life cycles of your data center equipment. We offer savings of up to 70% compared to OEM pricing while providing superior support.

800+

Service Locations

9000+

Certified Service Engineers

250+

Stocking Locations

50+

Countries

20

Years Experience

100%

Customer Retention

Supported OEMs

Why Choose NETRAID?
World Leading Global Support. Far Exceeding OEM.

POWERPANEL PORTAL™

GLOBAL SUPPORT REACH

AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK

CERTIFIED OEM ACCESS & ENGINEERS

30 MINUTES OR LESS RESPONSE TIME

CUSTOM SERVICE LEVEL AGREEMENTS

LOCAL AND ONSITE SPARE PARTS

DEDICATED MANAGER AND SUPPORT TEAM

DIRECT OEM PARTNERSHIPS

NETRAID consistently outperforms OEMs and other third parties in value pricing. This is the foundation of our business, and we’re proud of it.

NETRAID’s customization capabilities ensure a solution for every business, from CFOs focused on cost to IT Directors concerned about performance, reliability, and compatibility. To learn more about how NETRAID’s Services can benefit your business, contact us today.

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20+ Years Of Experience

We’ve been helping people for over 20 years and maintain a 100% customer retention rate. Let us be your trusted maintenance provider.

Tried and True

We’ve been a trusted hardware maintenance provider since 2004.

One Contract One Price

Consolidate all your hardware into one agreement, track your expenditures and plan ahead.

Local Engineers

We provide local engineers within 15 miles of your service location anywhere in the United States.

Customer Satisfaction.

Our focus is you, we strive for 100% satisfaction.

“NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service! A+”

Jacob B.

“NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them by the excellent quality of service they provide to our IT Department.”


Krista W.

“NETRAID maintains our server room which has helped streamline our business., they also provided excellent support for our staff minimizing our time and saving our company money. We highly recommend NETRAID.”

Tim M.

For more information about our supported products, service level options, terms and conditions, and other maintenance features, please contact our Service Sales Department by requesting a quote or calling us at 1-855-NETRAID.