Unparalleled Third-Party Maintenance Support

The Best OEM Maintenance Alternative


We understand your concern in moving from the manufacturer to third-party maintenance and support. OEMs have done a remarkable job of creating products and services, with the illusion of complete dependence on them. Their agenda prioritizes profits over everything else. Our team can help you reduce cost and put your mind at ease with one simple contract.

NETRAID is an industry-recognized leader providing comprehensive third-party hardware maintenance and support for servers, storage and network gear.

 Post-Warranty Support
✓  EOL/EOSL Maintenance
  Gap Coverage
✓  Warranty Uplifts

 Same-Day Quotes
  Best Rate Guaranteed 
  Coverage for all OEM’s
  SLA’s That Make Sense

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Save up to 70% with Third-Party Maintenance

Server

Server maintenance solutions covering complex and legacy systems from all major manufacturers.

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Storage

Storage maintenance solutions with comprehensive break/fix support from all leading manufactures.

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Network

Network maintenance solutions with flexible coverage specifically customized to your network needs.

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What is Third Party Maintenance?

Third-party maintenance (TPM) supports server, storage and network equipment. Majority of business large and small are using TPM as an alternative to traditional Original Equipment Manufacturer (OEM) warranty and post-warranty options.

What are the advantages of Third Party Maintenance?

✓  Reduced maintenance costs
✓  Longer equipment life-cycle
✓  Flexible coverage and agreements
✓  Better up-time and responsiveness 
✓  Dedicated user-friendly support

Why choose NETRAID for Third Party Support?

We’ll help you lower your maintenance costs and extend hardware life cycles for your data center equipment. We can save you up to 70% off OEM pricing with superior support.

800+

Service Locations

9000+

Certified Service Engineers

250+

Stocking Locations

50+

Countries

20

Years Experience

100%

Customer Retention

Supported OEMs

Why Choose NETRAID?
World Leading Global Support. Far Exceeding OEM.

POWERPANEL PORTAL™

GLOBAL SUPPORT REACH

AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK

CERTIFIED OEM ACCESS & ENGINEERS

30 MINUTES OR LESS RESPONSE TIME

CUSTOM SERVICE LEVEL AGREEMENTS

LOCAL AND ONSITE SPARE PARTS

DEDICATED MANAGER AND SUPPORT TEAM

DIRECT OEM PARTNERSHIPS

NETRAID consistently beats OEMs and other third parties at value pricing. That’s how we built our business and we’re proud of it.

The customization capabilities of NETRAID mean there is a solution for every business, from CFO concerned with cost to IT Department Director concerned about performance, reliability and compatibility. To learn more about how NETRAID’s Services fit within your business contact us today. 

20+ Years Of Experience

We’ve been helping people for over 20 years and maintain a 100% customer retention rate. Let us be your trusted maintenance provider.

Tried and True

We’ve been a trusted hardware maintenance provider since 2004.

One Contract One Price

Consolidate all your hardware into one agreement, track your expenditures and plan ahead.

Local Engineers

We provide local engineers within 15 miles of your service location anywhere in the United States.

Customer Satisfaction.

Our focus is you, we strive for 100% satisfaction.

“NETRAID has gone above and beyond the call of duty when it comes to support in hardware replacement. NETRAID and the team provide superior technical and customer service! A+”

Jacob B.

“NETRAID is very professional and takes pride in handling service claims quickly and consistently, no matter what time of the day or night. We rely heavily on our NETRAID service and have come to thoroughly trust them by the excellent quality of service they provide to our IT Department.”


Krista W.

“NETRAID maintains our server room which has helped streamline our business., they also provided excellent support for our staff minimizing our time and saving our company money. We highly recommend NETRAID.”

Tim M.

For more information about what we support, service level options, terms & conditions, and other maintenance features, contact our Service Sales Department by requesting a quote or give us a call at 1-855-NETRAID.