Everyone faces a crisis at some time or another. When you call NETRAID you get direct access to experts every time. Readily available expertise is our commitment to our Tru64 UNIX, HP-UX, AIX, Solaris, Linux and Microsoft Windows clients.
NETRAID is available 24×7 to help resolve issues related to the oldest versions up through the latest versions of all major operating systems. Our technical consultants have an average of 35+ years’ worth of real-world experience which benefit our clients because they can resolve their issues on the first call with the least amount of down time.
Our Phone Support can be customized for each and every system within your infrastructure, regardless of the operating system. There may be systems that only require Monday through Friday, 9×5 Business Hours with 4 hour response time, while other systems are Mission Critical and require 24×7 coverage with 1 or 2 hour response times. NETRAID will review your environment to associate the proper support coverage and assist with containing the overall support costs.